Jenshinn ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our agentic AI platform, website, and related services.
1. Information We Collect
We may collect:
- Account data: name, email address, and credentials you provide when registering or using our services.
- Usage data: how you use our platform, including API calls, agent runs, and feature usage.
- Technical data: IP address, browser type, device information, and logs necessary for security and operation.
- Content you provide: prompts, agent configurations, and data you submit through our services, which we process to deliver the service.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and improve our platform and support.
- Authenticate users and enforce our terms and security policies.
- Send service-related communications and, with your consent, marketing.
- Analyze usage to improve products and develop new features.
- Comply with legal obligations and protect our rights.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share data with:
- Service providers: infrastructure, analytics, and support vendors under strict agreements.
- AI/LLM providers: when you use models (e.g., OpenAI, Anthropic), relevant data may be sent to those providers per their policies; we recommend reviewing their privacy notices.
- Legal requirements: when required by law or to protect rights, safety, or property.
4. Data Retention and Security
We retain your data as long as your account is active or as needed for legal, security, or operational purposes. We use industry-standard measures to protect your data, including encryption in transit and at rest.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights, contact us at the details below. EU/EEA and UK users have additional rights under GDPR (see our GDPR page).
6. Cookies and Similar Technologies
We use cookies and similar technologies for authentication, preferences, and analytics. See our Cookie Policy for details.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance.
8. Contact Us
For privacy-related questions or to exercise your rights, contact us at: docs.jenshinn.com or through the contact options provided there.